Delivery methods
We ship to customers across the European Union. Shipping is free on orders over €120.
Prices shown are indicative. The exact shipping cost for your order is always shown in the cart and at checkout.
Courier delivery to your address
€13.50 flat rate anywhere in the EU.
Online payment
Payments are processed securely by Comgate, a.s., a licensed payment institution supervised by the Czech National Bank.
Card payment
After completing your order, you’ll be redirected to Comgate’s secure payment page to enter your card details (VISA, Mastercard) and confirm the payment. You’ll be automatically returned to the shop once the payment is completed.
Instant bank transfer
After completing your order, you’ll be redirected to Comgate’s secure page to select your bank and confirm the payment through your online banking. Payment is usually credited instantly.
For any payment-related questions or complaints, you can contact the payment provider directly:
Comgate, a.s.
Gočárova třída 1754/48b, Hradec Králové, Czech Republic
Email: podpora@comgate.cz
Delivery time
Dispatch time depends on which warehouse currently holds the item:
Czech Republic warehouse
Dispatched within 1–2 business days of payment.
Poland warehouse
Dispatched within 2–5 business days of payment.
Italy warehouse
Dispatched within 2–4 business days of payment.
Carrier transit time is added on top of the dispatch time (typically 1–5 business days within the EU, depending on destination country).